1. All returns MUST be accompanied with original sales receipt.

2. NO RETURNS or EXCHANGES on items that are purchased at special pricing during a “CASH & CARRY” or “FINAL SALE.”

3. All material MUST be returned or exchanged in its original factory condition and packaging.

4. NO OPENED or TAPED boxes will be accepted for return or exchange.

5. All products MUST be returned within 30 DAYS of purchase

6. NOT ALL PRODUCTS are returnable OR exchangeable. Polyurethane, stains, paint, special orders, moisture cure, electrical parts, and machines are examples of some of the items that are not returnable or exchangeable!

7. All returns and exchanges are subject to a 15% restocking fee!

8. Cancellation of any orders including orders for stock items may be subject to a cancellation fee!

NOTE: Any discrepancies or DAMAGE to goods must be reported to the OFFICE at the time of pick-up or delivery.

*PLEASE BE AWARE THAT OLSON FLOOR SUPPLY FULLY STANDS BY THEIR RETURN POLICY WITHOUT ANY EXCEPTIONS!